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Find answers about our apps, billing and subscriptions.
Billing & subscriptions questions
If you’re not satisfied with your purchase, you can request a refund directly through our Billing Support portal. Refunds are processed based on your payment platform. Click the button below to start your request:Submit a refund request
If your plan includes a free trial, you can use all features included in that plan until the trial ends. You won’t be charged during the trial period. If payment details are required when starting your trial, your subscription will automatically begin at the end of the trial unless you cancel beforehand.
You can cancel your subscription at any time by sending us a request through the Contact Us form. After cancellation, you’ll keep access to your paid features until the end of your current billing period. You won’t be charged again unless you resubscribe.
Yes. You can update your payment method or switch to another available plan by sending us a request through the Contact Us form. Any price changes, credits, or prorated charges will be shown before you confirm the change.
Canceling your subscription does not delete your account. You’ll keep access to paid features until the end of your current billing period. After that, your account will switch to the features available without an active subscription.
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